ANNOUNCEMENT:

Over the last several weeks – but especially in the last few days – CNIB has taken several measures to ensure the health and safety of our teams and our community amongst the COVID-19 pandemic. We realize the situation can feel unsettling, but this is a time when taking care of yourself, and taking care of each other, must be the priority.

Although COVID-19 poses a low risk to Canadians, we are implementing preventative measures.  Therefore, out of an abundance of caution, access to our offices for non-employees be suspended temporarily, starting Monday, March 16.  This means that all stores across Canada will be temporarily closed.  Over the coming days and weeks, we will continue to monitor the situation and determine next steps.

Please note this will not impact online sales or their delivery services.

If you have any questions, please contact our contact centre at: 1-866-659-1843.

Skip to your province:

 
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BRITISH COLUMBIA

Abbotsford
Address: 2630 Bourquin Cres. W., #7
Phone: 604-746-1192 (ext. 6073)

Kelowna 

Address: 1456 St. Paul Street, #101
Phone: 250-763-1191 (ext. 6170)

Vancouver
Address: 5055 Joyce Street, #200
Phone: 604-431-2121 (ext. 6001 or 6013)

Victoria
Address: 1675 Douglas Street, #102
Phone: 250-595-1100 (ext. 6106) or 1-800-563-2642 (ext. 6106)

 
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MANITOBA

Brandon
Address: 354 10 St.
Phone: 204-727-0631

Winnipeg
Address: 1080 Portage Ave.
Phone: 204-774-5421 (ext. 6534)

You can continue to place orders by calling Toll-free 1-866-659-1843, by emailing store@cnib.ca​, or visiting us online at shop.cnib.ca and purchases will be shipped directly to your home.

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NEW BRUNSWICK

Fredericton
Address: 77 Westmorland St., Suite 130
Phone: 506-458-0060 (ext. 5602)

Moncton
Address: 525 Main St.
Phone: 506-857-4240 (ext. 0)

 
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NEWFOUNDLAND

St. John’s
Address: 70 The Blvd
Phone: 709-754-1180 (ext. 5806)

 
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NOVA SCOTIA

Halifax
Address: 6136 Almon St.
Phone: 902-453-1480 (ext. 5707)

 
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ONTARIO

Barrie
Address: 20 Anne St. S., Unit 10
Phone: 705-728-3352 (ext. 5276)

* Important Information about CNIB Barrie Store*
Please note:  This is now a kiosk location  Don't worry – our stores aren't going anywhere. Our inventory is. Customers can still come into the store and try a selection of popular products for sale, but all orders will now be processed digitally via an online kiosk. While products may still be available for purchase at some CNIB stores, on-hand inventory will not be restocked.

Phone: 705-728-3352 (ext. 5276)
Open by appointment only.

Hamilton

Address: 115 Parkdale Ave. S.

Phone: 905-528-8555 (ext. 5337)

Shop CNIB items can still be purchased online at www.shop.cnib.ca. Items purchased online will be directly shipped to you. 

We understand that this is a change from the previous Shop CNIB experience and we apologize for the temporary inconvenience this may cause.

If you have any questions, feel free to contact the Vera Orsini, at 1-800-265-4127 x 5144.

Please note:  This is now a kiosk location.  While products may still be available for purchase at some CNIB stores, on-hand inventory will not be restocked.  Customers can still come into the store and try a selection of popular products for sale, but all orders will now be processed digitally via an online kiosk. Select product demonstrations can be provided depending on volunteer availability.  Please call first if you require assistance.  Only Debit and Credit is accepted.

Kingston

Address: 826 Princess St.

Phone: 613-542-4975 (ext. 5090)

Please note:  This is a kiosk location, products ordered from our kiosk will be shipped to your home. Select product demonstrations can be provided depending on volunteer availability, please call first if you require assistance. All returns are to be shipped directly to the Toronto warehouse, call 1-866-659-1843 for assistance.  The Kiosk is totally supported by the generous time given by volunteers.  Only Debit and Credit is accepted

Hours 9 a.m. – 3 p.m. and closed over the lunch hour 12 pm. – 1 p.m.

London

Address: Unit 101, 171 Queens Ave. (Entrance is on Richmond St via our accessible ramp)

Phone: 519-685-8420 (ext. 5150)

Please note:  This is a kiosk location, products ordered from our kiosk will be shipped to your home. Select product demonstrations can be provided depending on volunteer availability, please call first if you require assistance. Only Debit and Credit is accepted.

Mississauga

Address: 50 Burnhamthorpe Rd. W., Suite 300 (Reception)
Phone: 905-275-5332 (ext. 5383)

Please note:  This is a kiosk location, products ordered from our kiosk will be shipped to your home. Select product demonstrations can be provided depending on volunteer availability, please call first if you require assistance. Only Debit and Credit is accepted.

Ottawa

Address: 425 Marché Way, Unit 104 Lansdown Park 
Phone: 613-563-4021 (ext. 5056)

Please note:  This is a kiosk location, products ordered from our kiosk will be shipped to your home. Select product demonstrations can be provided depending on the item, please call first if you are looking for a specific item. 

All returns are to be shipped directly to the Toronto warehouse, call 1-866-659-1843 for assistance.  The Kiosk is totally supported by the generous time given by volunteers.  Only Debit and Credit is accepted

 Sudbury

Address: 1545 Regent Street, Unit 104
Phone: 705-675-2468

Thunder Bay

Address: 229 Camelot St.
Phone: 807-345-3341

Toronto
Address: 1929 Bayview Ave.
Phone: 416-486-2500 (ext. 8310)


NOTE:  The Toronto Store will be closed on Wednesday January 8, 2019 as the Store will be moving to its' temporary location in MR-101a as the Toronto Store begins its' renovations.  The Temporary Store will be located to the right of the Reception Desk by the windows (on the North side of the waiting area) from Thursday January 9, 2019 until further notice.  

You can continue to place orders by calling Toll-free 1-866-659-1843, by emailing store@cnib.ca​, or visiting us online at shop.cnib.ca and purchases will be shipped directly to your home.

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PRINCE EDWARD ISLAND

Charlottetown
Address: 342 Grafton St., Suite 201
Phone: 902-566-2580

 
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SASKATCHEWAN

Regina

Address: 2160 Broad St.
Phone: 306-525-2571 (ext. 6400)


Saskatoon
Address: 1149 8th Street East 
Phone: 306-374-4545 (ext. 6446)

Store Locations