Please register your return with Shop CNIB here.

You will need to provide your Order Number, Surname, and Reason for Return.

Once all the fields have been completed, please click save.

Please ensure that the item is in saleable condition and is returned in its original packaging with all its accessories and instructions, and with a copy of the invoice.

You can track the progress of your refund, repair, replacement here: http://shop.cnib.ca/searchreturns